CRM (Customer Relationship Management)

Difference Between ERP Software and CRM

Posted on December 18, 2010. Filed under: CRM (Customer Relationship Management), ERP (Enterprise Resource Planning) | Tags: , , , |

ERP ensures real time integration and communication between all the departments of the organization for increasing profitability while CRM helps in improving customer relationship management. Read this article to know more differences between ERP and CRM.

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Microsoft Dynamics ERP Selection – GP, AX, NAV, SL and CRM

Posted on May 9, 2010. Filed under: Axapta, CRM (Customer Relationship Management), ERP Selection, Navision | Tags: , , |

Microsoft Dynamics ERP software has four products GP, NAV, AX and SL. It has separate solution for better customer service – CRM known as Microsoft Dynamics CRM.

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Oracle with Microsoft CRM

Posted on April 2, 2009. Filed under: CRM (Customer Relationship Management) | Tags: , , , , , |

Oracle has integrated with Microsoft Business Solutions CRM to capture more market for SMEs. Some large company has Oracle based solutions for the entire business and Microsoft Business Solutions CRM is gaining its market share on the CRM market especially for mid segment market. Suppose, you ship your goods all across the world and you [...]

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